Free delivery on orders over R 1000
+27 81 536 7575

FAQ

How do I know when my order has been shipped and how can I track it?
  • You will receive an email when your order status changes.
  • When your order has been collected by the couriers you will receive an email with a tracking number.
  • Promo/Discount Coupons must be entered on the Cart page before proceeding to Checkout in order to add the discount.
  • To add a Promo/Discount Coupon, go to the Cart and click Check Out, this will take you to the Cart Confirmation page.
  • Enter the Promo/Discount Coupon code in the Coupon section and click Apply.
  • Promo/Discount Coupons are case sensitive and are subject to Terms and Conditions.
  • To log a return/exchange click “My Account” followed by “My Orders”.
  • Select the item that you would like to return/exchange and complete your information and submit the request.
  • Once it has been approved by LABELS your account will be credited with store credit.
  • If you have Store Credit available, you will have the option to use this credit on the Cart page before you Check Out.
  • Your Store Credit will be applied in the form of a Discount Coupon.
  • You can view your available or used Store Credits by going to "My Account" and selecting "Store Credit".
  • Once an order has been placed, we are unable to change the shipping address.

We currently accept the following payment methods:

  • Payfast (Visa, Mastercard)
  • Netcash
  • Mobicred

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